Adexpert

"Love them! Good pool, smart functional gym, great for kids too"

"Great facility, the pool membership has perks of jacuzzi, hamam and sauna. The lockers are brand new and there are hair driers and big mirror. The value for the money is great since I've seen been in worse pools for the same money"

"The pool is awesome, I'm glad they finally got one in our residential complex. The water is clean and there's minimal chlorine. The changing room is large, there are plenty of shower stalls, both indoor and outdoor. I go to the pool at the Formula Swim school. The coaches are excellent."

"(eng below only swimming lessons) About swimming: Yes, the complex is really interesting, it looks new and clean. But the service is a real problem. That's why we didn't buy a membership here. We went elsewhere. Here are the main points: 1) When I write to the numbers provided, they always give different information. I wanted to sign my child up for swimming lessons. At first, they said the instructor was full. I contacted later and they said there were spots. When I met with the instructor (Schmider), she said she always has spots, especially since there were only two people in the group we joined. Even though a week ago they said there were no spots. 2) Signing up for a swimming trial is a whopping 7,000 tenge! That's incredibly expensive (considering that it's 4,000 tenge elsewhere), and I wonder why they charge such an inflated price? (considering the points described below). 3) When I signed up for the trial, they didn't ask for my phone number or who I was signing up for. I simply had to explain everything myself so it wouldn't look like I was wasting my time. I was worried we'd arrive and find out there really were no seats, as the first administrator said. 4) When escorting, no one told me what I needed to bring, firstly, for my child—I had to ask myself. Secondly, the escort was told I needed slippers. Luckily, they rented them. 5) Because this is a basement facility, obviously expanded, with a ton of passageways, you never know where to go. And no one from the administration will show you around. So, if someone arrives late, navigating the maze of corridors will waste time, and as a result, a 45-minute workout will be significantly shorter. 6) No one monitors parents at all for standing behind a partition 3 meters from the pool, and it's pure chaos because three different trainers can be training in the same lane. A relative who goes to this pool says that the rule that an adult pool is for adults is also not followed; children are often there. In general, there is not enough full-fledged service, there is not enough order. sports premises and without discipline! Only about swimming: Yes, the complex is really interesting, it looks new and clean. But there is a real problem with the service. That is why we did not buy a membership here. We went elsewhere. Here are the main points: 1) when you write to the contact number listed, they always give you different information. I wanted to sign up my child for swimming. At first they said that the trainer had no windows. I contacted them later and they said that there were places. When I met with the trainer (Schmider), she said that she always has places, especially since there were only 2 people in the group we came to. 2) signing up for a trial swim is 7,000 tenge! This is very expensive (considering that in other places it is 4,000) and I wonder why the price is so high? (considering the points described below) 3) when signing up for a trial, they did not ask for a phone number or who I was signing up for. I just had to say everything myself so that it would not turn out that I was going in vain. And then I was in a state of what if we arrive and it turns out that there really are no places, as the first administrator said. 4) When accompanying, no one told me what I needed to bring with me, firstly, to the child - I had to ask myself. Secondly, to the accompanying person, it turns out that slippers are needed. It's good that they were given to me for rent. 5) due to the fact that this is a basement room, clearly expanded, there are so many hallways you don't know where to go. And no one from the administration will give you a tour or guide you to the necessary room. That is, if a person arrives at the wrong time, figuring out the maze of corridors, he will lose time and, as a result, a 45-minute workout will become much shorter. 6) no one is monitoring that parents stand behind a glass wall in just 3 meters from the pool , as a result there is a chaos of parents and because three different trainers can train on one lane. a relative who goes to this pool says that the there are children in adult only pool. Poor service no discipline"

"Nice swimming pool, dry sauna and hamam. Jacuzzi. Transparent ceiling, great to swim and look at the sky or watch the sun illuminate the water. Quite clean. There are separate teenage and children's pools. Changing rooms for adults and separate for children with parents and without parents."