DealerOn

"Seems more and more car dealers are switching to this company for the car sales inventory needs. As a consumer, I would like to voice how bad the websites are from these people. I choose not to use a dealership that uses their web platform. It's cumbersome, lacks info, freezes on searches past page 6, just an all around un-friendly consumer experience. I see their webpage layout now, and move to a different dealership website."

"The written copy is surprisingly poor; confusing, error-ridden, and unprofessional. It made it difficult to understand what was actually being offered. First impressions matter, and this one wasn’t good"

"Fantastic sales, production and account management team! DealerOn follows through on their promises and stands firmly behind their word. They are an extremely easy company to work with and have made the task of converting multiple dealership websites nearly seamless! Upon launch, our first franchise website was gaining ranking on Google search within a week! We are very excited to complete the rest of our sites and launch at the end of May 2017."

"Do NOT trust Dealeron. As a business owner, I understand very well the impact of a negative review and I am clement with bad experiences and avoid leaving a bad review at all costs but in this instance, I felt it is a duty to alert my fellow Dealers on what to expect with Dealeron. My dealership signed up with Dealeron with plans of improving our online presence, website experience, and facilitating our operations, we based this off on some online research indicating Dealeron as the best WebHost for dealers and a very misleading if not a scam sales pitch from a Dealeron sales member. This has turned out to be the worst experience. Since being in the industry I have dealt with many web providers from the very affordable to the high end one, but no words can express the disappointment and frustration my team and I have had with Dealeron. Before signing up with Dealeron, we went over a list of features and capabilities that were looking for and ensured Dealeron is able to meet those expectations, the salesperson confirmed this without any hesitation and gave us the confidence to sign up. The nightmare began the minute we started designing the website. For anything, we asked we were told that they do not do it and that they have to abide by a strict template or that they specialize with OEM only and it’s hard for them to do this for an independent dealer. The website design took over 2 months, and yet we were still hopeful that once we launch things would get better. It only gets worst from there as not only they are able to host or manage inventory, they are really the worst at communicating changes with any third party or vendor you might be dealing with…updates take several minutes to show on SRP, uploading one vehicle and its images take at least 15 minutes versus real-time with the most basic web provider. In terms of regular updates or additions to the website (that are usually the expertise of the WebHost), they expect you to do everything yourself, you are pretty much working for them instead of the opposite. We signed for a package that includes a dedicated account manager that we were never introduced to until we complained and were given the contact info of a person that replies after several days or after we reach out to another department. Dealeron is definitely not on the cheaper side, we that being said, in order to have a fully functional website you still need to integrate with several providers or pay for adds-on from CRM, Inventory, 360 images, and so forth ….all of this adds to your monthly bill, but the real problem is their lack of collaboration and sometimes even understanding when having to do the simplest task. Every time you need something from Dealeron you have to repeat yourself several times and reach out to so many people from different departments. We are at our finish line with Dealeron, we wish we could have canceled sooner but we have spent so much time and money and unfortunately lost an excellent offer from our previous provider. I am appalled at how incapable Dealeron is and how abysmal their service is."

"If I could give zero stars I would. I never write reviews but this experience has been so awful that I feel the need to warn others. Their incompetence is truly astounding. This company could not build a functional website if their lives depended on it. The business I work for has only had a website with DealerOn for two months and I can't even count the amount of time I have had to call to support in order to get the site operating properly. Right now DealerOn can't even figure out how to get leads into our CRM. DO NOT use this company for your website. It has been a total nightmare."