DP Online Marketing Ltd

"I signed up to get this company to do my PPC, SEO, Facebook management and Facebook ads. They delivered next to zero leads/enquiries every month. I was told it would take 3 months to work until it got to month 4 and then it would take 6 months until things started working. If i asked a question then it would take on average 3 emails before i got a reply. I also got lied to repeatedly when i called out a mistake eventually to be told “we’re all human” In my opinion the content was very poor and Ai driven which was probably a main reason why they got little success. Also please be aware they will charge you a full month after you cancel on top of the month you have already paid in advance. REPLY TO YOUR REPLY BELOW I have looked back through all my emails to Camilla to make sure i am being accurate and found the following: The previous person doing only facebook brought me an average of 30 enquiries per month I switched to DPOM in July and got you to do Facebook management and ads but also SEO and PPC. In the first month with you this dropped to 5 enquiries. 3 in England, 1 in Northern Ireland and 1 in Scotland. I only cover Scotland. The “approved” facebook posts were not followed and posts with products i do not have and services i do not offer were posted instead. I was asked for login details to the website 3 times despite them being sent every time. I have in 3 separate emails from Camilla that i should start seeing results around month 3 I asked you to remove a photo as i was told i did not have permission to use it. You then posted it again! I asked Camilla to take it down but it stayed up for 3 days. She said it was facebooks fault. Then i was the only person that saw it. Then she said we are only human and all make mistakes when called out each time. You also posted another facebook post with a product i did not offer with a broken link. W.r.t questions and answers looking through the emails: i had to ask 2 times to get an answer 6 times. I had to ask 3 times to get an answer 5 times. I had to ask 4 times to get an answer 2 times. I had to ask 7 times to get an answer 1 time. This was all over a 4 month period but apart from that i would say you were great!!"

"AVOID THIS COMPANY AND DON’T TRUST THE 5* REVIEWS !!! I’ve had one of the worst experiences I’ve ever had with a marketing company. I hired DPOM LTD to manage my Google Ads campaign, and it turned out to be a complete waste of money. After paying £495 + VAT for their management service, I received only one extremely poor-quality lead during the entire month. After questioning the poor results and the lack of regular updates, I was reminded that their contract requires a 30-day notice period to cancel. This essentially meant that even though the first month delivered almost nothing for me, I was still expected to pay for another month of service. From what I experienced, DPOM LTD appeared to be more focused on enforcing their contract terms than on delivering any genuine value. For the amount I spent, I felt I got very little back — barely any communication, no worthwhile outcomes, and no real sense of responsibility for the campaign."

"I’ve had one of the worst experiences I’ve ever had with a marketing company. I hired DPOM LTD to manage my Google Ads campaign and it was a complete waste of money. After spending £280 on ads and paying £225 + VAT to them, I only received one very poor-quality lead during the entire month. From the very beginning, there was a complete lack of communication. I repeatedly asked for phone calls and updates, specifically from the person managing my account (Lee), but never received a single proper follow-up or call back. Every time I reached out, I was either ignored or told someone would “get back to me” — which never happened. When I complained about the poor performance and lack of communication, they pointed to their terms and conditions, which tie you into a 30-day cancellation notice. This meant that even though the first month was a total failure, I was still forced to pay for another month. When I refused and cancelled my card, I started receiving threatening emails and phone calls, saying they would take me to court over the contract. The tone was intimidating and completely unprofessional. It honestly feels like DPOM LTD care far more about locking clients into contracts and collecting fees than actually providing results or proper service. For the money I spent, I received almost nothing in return — no communication, no results, and no accountability. I strongly recommend avoiding this company. There are far more transparent, communicative, and effective marketing firms out there. Save yourself the stress and stay away."

"Very disappointed with the services from start to the end. We lost so much money and time due to incompetency of the SENIOR DIGITAL MARKETING MANAGER. - He didn't check our website if it is actually suitable for google ads - There was no communication with him at all. you unable to call the person at all, all calls via office and they never put you through your manager. You can only book one teams call - Once we decided to cancel with DPOM as it was pointless, the person haven't cancelled our google ads account and we were charged by google. This was DPOM's responsibility to create, maintain and cancel Google ads account, which they fail to perform. SO UNHAPPY. FEEL LIKE WE HAVE BEEN LIED FROM THE START."

"Shocking service from Lee. I experienced repeated delays and long periods with little to no response, despite sending multiple follow-up emails. Screenshots clearly show how long it often took him to reply. I later had the campaign reviewed by another agency, who raised serious concerns about its quality. Based on my experience, I would not recommend this service. Avoid at all costs."