DUMU Dijital Reklam

"This is outright fraud. They withdraw money from your card without your knowledge or consent, and then dismiss all their incompetence by calling it a "Google learning process." If you had an urgent campaign, they wouldn't even be able to work with you; they'd teach you in two months if it were up to them. Even 15-year-old kids are more skilled than them at following campaign processes and changing campaign structure. Having worked with many freelancers and agencies for 10 years, managing and running our own campaigns, I can confidently say we've never seen anything worse! These people wear you down until they sell you something, and after they withdraw your money without your permission (you know what that means), they never come back. We used Google Ads advertising services from Adres Gezgini. Throughout August and September, the company called us repeatedly until the agreement was reached, but after the service started, they constantly stalled us both during and after the process. We repeatedly stated that we would only be running a trial campaign for 15 days, and that we would continue if we were satisfied, and we adjusted our budget accordingly. Despite all our warnings and stating that we only wanted a 15-day trial, they set up an automatic payment instruction on our card without our knowledge. Even after sending a cancellation email, they continued to make withdrawals from our card in November, and on November 12, 2025, a total of 2,400 TL was charged without our consent. Our campaign was only a 15-day trial; we received no feedback during this period. They conducted an extremely inefficient and poor operation, failing even to use the allocated budget effectively. While the virtual card was active, they attempted to make withdrawals almost every day, only making withdrawals on days when they found sufficient funds. We have been victimized both by a service that yielded no results and by withdrawals made from our card without our consent. I demand a refund of all unauthorized charges and that no further withdrawals be made from my card. Despite calling the company, they never responded."

"I would especially like to thank Ms. Eda and Ms. Simge for their dedicated work. They are following the process closely and meticulously. We are receiving very positive feedback from our advertising campaigns. Ms. Simge manages the projects as if they were her own. This professional approach is very valuable to us. Thank you to everyone involved."

"Working with AdresGezgini was a complete disappointment. They constantly called me, trying to sell me ads, and when things got serious, I saw neither transparent reporting nor satisfactory results. I couldn't clearly understand where the budget was being spent or how many impressions the ad was actually receiving. The quality of their service was simply not worth the price I paid. Personally, I don't find them a professional or trustworthy agency, and I don't plan on working with them again."

"Hello, I am very pleased to be working with Adresgezgin. I think the whole team is great, and I would especially like to thank my representative, Ms. Sevgi Elmalioglu. They generate new and positive ideas and provide valuable feedback. Thank you very much, Ms. Sevgi."

"Hello, first of all, thank you very much for caring about us taxi drivers. I especially and particularly want to express my heartfelt gratitude to your customer representative, Sevgi Elmacıoğlu. I don't want to exaggerate, please forgive me, but her humility, patience, and presentation are wonderful. She is a lady who loves her job, who never gets tired, never gets angry, and doesn't complain even when I interrupt her several times. I wholeheartedly congratulate her; she is super attentive. You should be proud to have such a colleague ❤️ Ms. Sevgi, thank you again for your attention. May God bless you 👏🏾 From the Lux Samsun 55 family Have a good day, sir/madam"