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Hootsuite

3.6 (39 Verified Google Reviews)

Agency Headquarters

Hootsuite Media, 5, East 8th Avenue, Mount Pleasant, Vancouver, Metro Vancouver Regional District, British Columbia, V5T 1R6, Canada

Hootsuite is a premier digital marketing agency dedicated to scaling brands through sophisticated, data-driven strategies and performance-led execution. As a certified Google Partner, Hootsuite occupies an elite tier of agencies recognized for their technical proficiency, adherence to Google’s rigorous best practices, and consistent track record of delivering high-performing advertising campaigns. This prestigious accreditation ensures that clients benefit from a team of certified experts who possess a deep mastery of the Google Ads ecosystem, including Search, Display, Video, and Shopping. The agency’s status as a Google Partner provides them with exclusive access to early product betas, advanced training, and dedicated support directly from Google. This strategic advantage allows Hootsuite to implement cutting-edge features and optimizations long before they reach the general market, ensuring their clients maintain a competitive edge. By leveraging advanced data analytics and machine learning tools, Hootsuite’s specialists meticulously manage every facet of a campaign—from keyword research and creative development to real-time bid management and conversion rate optimization. Hootsuite’s approach is defined by a commitment to transparency and measurable growth. They focus on maximizing Return on Ad Spend (ROAS) and lowering Cost Per Acquisition (CPA) by aligning complex algorithmic insights with each client’s unique business objectives. Whether navigating the nuances of local search or executing global multi-channel initiatives, Hootsuite combines its deep industry expertise with the power of the Google Partner framework to drive sustainable, scalable results for brands looking to dominate the digital landscape.

Featured Client Reviews

R
Rochelle Gonzalez
★ 5

"Edit to add: I reached out to billing and after sometime we reached full resolution. I’m grateful for this and will change my rating due to great customer support. Took $350+ from my account. Shady business practices. Beware of the ‘free trial’ that turned into hundreds of wasted dollars without any notice."

B
Benoit Brillant
★ 1

"Started off as a good tool, useful and fair price, but it looks like as the company is scaling someone's getting a bit greedy. The price kept going up over the past few years, and now almost 3 times the price from when we started using it in 2018. Almost doubled just in the last year. We'll be switching to other solution seeing as there are now many players on the market. Good luck keeping the rest of your customer base."

H
hugh foster
★ 1

"I feel scammed. I'm a student who completed two of the Hootsuite Certifications in a Social Media Marketing class at my local college. I tried to make this work for my Social Media work, but it didn't do what I needed. The same day I cancelled my account, they took $900, a year's membership, from my account. I have never used Hootsuite, nor will I, but they seem unwilling to refund any of my hard earned money. It feels criminal. I will be trying to get get my college to stop working with them."

K
Kimberly Macleod
★ 1

"There is no way to reach a human at this company and the iron wall is unforgivable. We cancelled our contract last year but it never “took” And we’re billed double for this year with no way to pull out or prorate for not using or needing their services. There has been zero correspondence on our account and no way to dispute. Is there a rating for inhumane and extortion?"

H
Habiba Rateb
★ 1

"Warning! 1- They have no customer service number to talk to 2- They take ages to reply 3- Their replies are automated or not helpful at all If i could rate this 0 because of the terrible customer service i would! Subscribed to the professional plan to discover the price is written in USD not CAD, now wanting to cancel my plan, it's been a month and no luck I'd definitely not recommend.. how can you make a service without customer service!"

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