MB Marketing LLC

"I recently purchased a Mercedes GLC from Park Place, and I couldn't be happier with the experience. I wasn't 100% sure about buying immediately when I walked in, but thanks to the help and patience of my salesperson, Travis, I felt confident making the move. Travis is a great guy—incredibly friendly, professional, and never made me feel rushed. The entire sales team was respectful and gave me the space I needed to think, which I really appreciated. The showroom environment was top-notch as well. If you’re looking for an stress-free car buying process, go see Travis at Park Place!"

"In June 2025, I went to Park Place to look at a used BMW. After driving it, I realized it was not the right fit for me. Mercedes then took the time to show me several certified pre-owned Mercedes vehicles, followed by a few new options. She clearly explained all available choices without any pressure. When I left, she did not blow up my phone like many dealerships do, which I truly appreciated. Six months later, I finally found a vehicle I loved, but it was located in Dallas. The day I texted Mercedes to let her know which car I wanted to see, she drove it to Fort Worth that same day. When I came in to see it, the financial negotiation was straightforward and quick. They even included a gift with my car purchase, which was a thoughtful touch and truly showed they care. The General Manager, George, also came out personally to congratulate me. The service I received from the sales team at Park Place Mercedes-Benz was top-tier. It was an absolute pleasure doing business with Mercedes Lopez."

"I've never liked dealerships because of the stress involved during the buying process. We have used Park Place Motorcars for service on our 2013 Diesel GL350 Bluetech and the loaner car offering sold us on choosing a dealership for repair versus a local shop. A short time ago, our 2013 ended up back in the service bay for more work and when they told us the future repairs would be adding up in the large numbers, we had the "conversation" about what to do next. We actually weren't Mercedes-Benz brand loyalists. This used car just happened to be what we bought and it had a terrible year. We chose to replace it with a new smaller SUV of a different brand. Jeremy in service has been amazing to our family and asked what we were looking into. We told him and he said let me talk with sales. Marin put together an offer on a 2017 GLE350 4Matic that we couldn't pass up. The price was perfect, the numbers fell into place and BOOM - we are probably loyalists. I would say that we are loyalists to Park Place after the way they've treated us during this transaction. Mercedes-Benz to make an experience awesome. We ended up working with a notary in another state for our family member that lives Texas and that process went extremely well. If you're looking into buying a car from them and you live in another state, the process is simple."

"I would like to update my previous review regarding my experience with Park Place Mercedes-Benz Fort Worth. After sharing my concerns, the dealership management reached out and worked with me to address the situation in a professional and respectful manner. I appreciate the time they took to listen and the effort they made to resolve the issue. Park Place Mercedes-Benz Fort Worth ultimately took care of my concerns and demonstrated the level of customer service that customers expect from the Mercedes-Benz brand. Thank you to the management team for stepping in and making things right. I would personally like to thank General Manager George Johnson and Rami Najar. I value businesses that are willing to listen and resolve problems, and I appreciate the professionalism shown in resolving my situation."

"Shay was absolutely amazing to work with! From the moment we walked in, she was knowledgeable, patient, and genuinely focused on helping us find the right fit — not just making a sale. She answered all of our questions thoroughly and made the entire process smooth and stress-free. Buying my car was such an exciting experience, and Shay made it even better. I truly appreciate her professionalism and transparency. Highly recommend asking for her if you’re in the market for a Mercedes!"