Pivotal One

"The food was not as good as we have had previously. The waitress seemed almost annoyed that we needed time to read menus. She also got my mom tap water and my mom asked for bottled. We had to ask again and she asked if still or sparkling, mom wanted still. She still brought sparkling!! Mom didn't want to cause a fuss so said it will do, proceeded not to drink much of it. We ordered 3 rum hot chocolate, which was just under 10 pound each. It was barely warm. Disappointed and not our normal experience. However we do normally go to Harrogate which is amazing. Mom loved her cinnamon toast with berries and cream. My sister loved her olive bread roll, but the soup was so so. I had a melted caramel fat rascal which was hard and not filled with melted caramel, more of a touch of sticky firm sweet pea sized caramel. I did try and talk to server who was no where to be seen u til we put our coats on. Then she arrived in seconds to take payment. Harrogate is definitely a much nicer place for afternoon treats."

"It’s a shame you can’t book a table at this café. We had to wait for around 20-25 minutes. We ordered an Afternoon Tea and the experience was great overall. It’s a very popular place, so it’s a bit crowded and noisy but waiters are polite and friendly, and the service is quick. We spent £60 for two people which is on the expensive side but I think it’s worth it. If you are a tourist in England, an Afternoon Tea at Bettys is a must. Follow it with a Sunday Roast at some old pub. And you’ll have an amazing time."

"I had always wanted to visit this tea room since I came to the UK in 2023, but never had the chance until now! I was hoping to try their afternoon tea package, but unfortunately it was out of stock, so we ordered other dishes instead. Still, I really loved how beautifully the food was served and how elegant the restaurant felt. There’s also a shop at the front selling cakes, jams, and teas. I picked up one of their jams, and it quickly became a favorite of mine. I’m usually not a big fan of fruit jams, but Betty’s makes an exceptional one!"

"Staying in Ilkley for a walking weekend. Today after a very wet walk on the moors we finished our walk in town and decided to head to Bettys. Despite our walking gear we were welcomed in for coffee, tea and scones. A delightful setting with lovely service. There is a queue system once you arrive, we were seated very quickly. Lots of hooks for coats. Lovely menu if you’re eating sweet or savoury. Not cheap but not hugely expensive."

"Faultless, as ever! Two visits in one week whilst on holiday locally. Lovely surroundings, great quality food from an extensive menu, all served by a willing and caring team. It's no wonder they do so well. And to all the nay-sayers who moan about queueing or waiting - don't wait, go elsewhere but you won't find as good."