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"I had an exceptional experience with Al Fujairah Creative City, marked by professionalism, efficiency, and outstanding client care from start to finish. From the very beginning, Valeria provided exemplary support with a refined and professional approach. She handled my application with great attention to detail, responded promptly to every request and inquiry, and ensured that the entire process moved forward smoothly and without delay. Her commitment and responsiveness truly reflect a high standard of service excellence. I also received excellent professional support from Anas from the visa department, who was consistently helpful, clear in his communication, and very quick in responding to all visa-related inquiries. His efficiency and professionalism made the process seamless and reassuring. I would like to commend Al Fujairah Creative City as an institution, along with its management and dedicated team, for delivering services of exceptional quality and maintaining such high professional standards. The level of care, efficiency, and respect shown throughout my dealings reflects a truly distinguished organization. I highly recommend Al Fujairah Creative City to anyone seeking reliable, professional, and top-tier services. My experience was nothing short of excellent, and I extend my sincere appreciation and respect to the entire team."

"Where do I start? Creative City Fujairah has been a blessing. KIRK has been a blessing!! The level of attention to detail he gave and the way he held my hand through every step of this process is unlike anything I’ve had with the other many failed attempts I experienced with setting up my business with other third party agents in the country. It took me 2 years of trying multiple times, failing and almost giving up to finally find Kirk and his team and I can’t stress enough how seamless everything went. I got my license in TWO DAYS?!! Approved, issued, confirmed. Everything! In summary, I highly HIGHLY recommend Creative City with Kirk and his team! A true blessing. Oh and did I mention that their customer service is just brilliant?!! 10 outta 10!"

"Getting my licence from CCFZ has been such a good experience. I was assisted by Kirk, who made the application process easy and simple, and he gave personalised attention throughout, and I could just send him a message if I didn't understand a question in the application form, and he'd immediately reply. After five years as a freelancer in the UAE, I can honestly say that it's the first time the process of getting a licence has been easy. Good customer service can really make or break a company, and they really got it right!"

"The process of registering and obtaining my business license was smooth and efficient. The staff were very friendly, professional, and always willing to help. Special thanks to the receptionist and Mr. Kirk for their outstanding support and guidance throughout the entire process, which helped me receive my license in the shortest possible time. Highly recommended."

"I am extremely disappointed with my experience with Creative City Media Free Zone, Fujairah. My visa is under Creative City, but after resigning, my employer stopped responding and did not cancel my visa. When I approached Creative City for help, I was redirected to Virtuzone. Virtuzone then asked me to contact the PRO, and the PRO asked me to contact the owner again — who is still not responding. I was pushed from one party to another without any real solution. During this time, I have no salary, no money for basic needs, and my visa status remains unresolved. As an employee, I expected the Free Zone authority to take responsibility or at least provide clear guidance, but there was no proper support or accountability. This experience has caused me severe stress and financial hardship. I hope Creative City improves its handling of employee grievances and takes responsibility when sponsors fail to act."