リンクシェア・ジャパン株式会社

"Avoid Rakuten if you have a long name. Their system truncated my name, making it impossible to verify my identity upon delivery with Sagawa Express. Despite being approved, the courier couldn't hand over the card because the name on the package didn't match my Zairyu card due to Rakuten’s character limit. Their customer service is a disaster—an endless loop of bots that forces you to pay for expensive phone lines just to speak to a human. I have wasted over a month on this. I’m taking my business back to SBI and PayPay, where the systems actually work and support is accessible. Rakuten is simply not equipped to handle international customers. Total waste of time."

"Great shopping experience on Rakuten Ichiba plus offers many other internet based services."

"This is about the Viki app in America. I like to watch Asian dramas and I love that they have so many to choose from. I use the free version with advertisement’s. I find that when I watch the dramas with ads they always glitch some freeze for 10 to 30 seconds, while others never even start forming me to log out and log back in multiple times to get back to my show. Since this is a Japanese company I can only assume that their technology would be good enough not to have these issues. It seems to me that they probably do this on purpose to force people to subscribe instead of watching the free version. This is a very unethical and frustrating thing to happen. It makes you look like a bunch of amateurs. I wonder if your advertisers know about this issue. It has been going on for years and nobody seems to be trying to fix it."

"Absolutely terrible call quality. I have no idea what I paid for. Why do these people sell such services if, after 10 years, they can't ensure a reliable connection? Especially since these are not free calls."

"I have had the privilege of being a part of the Rakuten Keiba Team for over a year, and my experience has been nothing short of exceptional. The level of professionalism here is remarkable, and the team exhibits a strong commitment to their work. One of the most striking aspects of working at Rakuten is the opportunity for personal and professional growth. The environment is conducive to learning, with a focus not just on job-specific skills but also on valuable soft skills. This holistic approach to employee development is something I deeply appreciate. As a Muslim in a foreign country, finding workplaces that cater to my needs can be challenging. However, Rakuten stands out with its inclusive practices. The presence of a prayer room and the availability of halal food options are thoughtful gestures that make a significant difference. It's these details that create a welcoming and respectful work environment for everyone, regardless of their background. I also want to extend my heartfelt thanks to the lost and found department. On an occasion where I misplaced my debit card, their prompt communication and efficient service were truly commendable. It's reassuring to know that such support systems are in place. I am immensely grateful for the experiences I've had here and the growth I've experienced. To anyone considering a career at Rakuten, I can confidently say that it is a decision you won't regret. Thanks alot to Eba San, Sura San, Callum San, and Jay San I learned alot from them during my job at Rakuten Keiba Team"