The iMPACT Agency

"Impact Properties made selling our home a smooth and pleasant experience. They knew exactly what to do at every stage of the process and gave us excellent guidance along the way. More specifically, our realtor Kathryn Pollat. She kept us on target. Kathryn was great about guiding us in the right direction and had a personal touch I was wanting when it came to hiring a realtor. Kathryn was also very responsive whenever we had questions. She provided advice and options without being pushy and her marketing expertise brought immediate attention to our home and within days we had a sale. We could not have been happier working with her."

"Integrity, excellence, professionalism, passion, enthusiasm. These words sum up our buying experience with Kathryn. We met Kathryn through our daughter’s recommendation, as Kathryn represented the buyers on the sale of our daughter's home. Because our daughter was impressed with Kathryn on that transaction, she felt Kathryn would be great for us too. She was right. From the start, Kathryn felt like family. She was always available for our many questions and “hand-holding sessions” during the very stressful (to put it mildly) sale of our prior home in Utah. When it appeared our transaction here in Sheridan was on the brink due to issues with our Utah sale, Kathryn not only helped ease our stress, but she came up with some stellar suggestions to help keep the process afloat, both here and in Utah. The story has a happy ending: we were able to sell our home in Utah (with a 2-week escrow) and close on our dream retirement home here in Sheridan. We should also mention another unique aspect to this experience with Kathryn: in the midst of all of the moving parts and peaks and valleys during this transaction, Kathryn and her husband welcomed their first child! We don't know how she managed, but she made sure we were in very capable hands with her colleague, Kristi Von Krosigk, and everything proceeded seamlessly until she returned. We would not hesitate to recommend Kathryn for your real estate needs. We feel strongly that a real estate transaction is not only about the mechanics of the deal, but it is also about relationships. With Kathryn on our side, we truly had a great experience, and we would certainly work with her in the future! Bill and Allison Lutes"

"We first connected with Kathryn online while looking at another property, and even though the one we were interested in wasn’t available, she immediately stepped in to help us explore other options. Since we live out of state, it was so important to have someone who could work with us across state lines. Kathryn made the whole process seamless. She was flexible with our limited time in town and made sure to show us properties that truly fit our needs. What stood out most was her incredible communication—she really listened to what we wanted, responded quickly, and kept us updated every step of the way. The transaction process was smooth and efficient, and we never felt like we were waiting on paperwork or answers. We were very satisfied with the entire experience, and anyone considering working with Kathryn should know just how hard-working, responsive, and dedicated she is. She goes above and beyond for her clients, and we’re so grateful we found her!"

"We bought our first property with Impact, and Nic made the entire process smooth and stress free. He was incredibly patient, walked us through every step, and went above and beyond to guide us in making the right decisions. His mentorship and willingness to share his experience was invaluable. Nic was our main realtor, but when he was out of town, his colleague Larae helped us tour a few homes. She was also great and very helpful. Their knowledge, support, and mentorship made a big difference for us as first-time buyers. Highly recommend working with them!"

"Kathryn was recommended to us from several close friends who had very positive experiences with her. Immediately, we felt like she was a genuine person who had our families best interest in mind. We were selling our home in a much different market than years prior so she prepared us well on what to expect. The entire transaction process was a positive one. Despite our urge to make irrational decisions, we trusted Kathryn to guide us through the process and we are so glad we did. All our goals were met. Anyone that is looking for a trustworthy, timely and dependable advocate to sell or buy with, will find that in Kathryn!"