US Digital Marketing & Promotions

"Jim has been essential in getting us running and excelling when it comes to our google online presence. Both my partner and I have spend months attempting to decipher google ads to no avail. But giving in and deciding to pay someone to manage our ads, was not the end of our problem. Who do we choose? What’s a reasonable price to pay? How does it work? After doing research and asking around, we found Jim and his team at US Digital Marketing. Jim is knowledgeable, detail oriented and a shark when it comes to marketing. He takes time to understand your business and your competition. Making sure you out compete everyone but also not overspending. His fees are extremely fair. If he charged double, it would still be worth the investment. Save yourself the trouble and choose Jim and his team. Thank me later."

"After signing and paying upfront, we received no proactive communication or updates for the first week. When I followed up, Jim's reply referenced onboarding timelines from the contract incorrectly, which led to confusion and some frustration on our end. The discovery phase was minimal, and strategy calls mainly involved reviewing Google Ads dashboards without much opportunity for input or discussion from our side. When the campaign launched, we noticed leads and clicks coming from irrelevant keywords. Upon raising these concerns, our feedback was often dismissed with references to their Google certifications and extensive experience, making it difficult to collaborate effectively. When I attempted to add my own marketing partner to our Google account for additional insights, I received unexpectedly confrontational emails objecting to this action. Ultimately, we decided to end our engagement early due to ongoing communication issues and a lack of collaborative strategy. Without prior discussion or response to our notice, US Marketing charged our account immediately for the remaining balance. While US Marketing might suit straightforward B2C needs, our experience was notably unprofessional and not aligned with expectations for a collaborative B2B partnership. EDIT (To owner’s response): The engagement ended specifically due to the owner’s consistent unprofessional behavior. After our campaign went live in late February (originally signed in early January), concerns regarding insufficient discovery, inadequate strategic discussions, and poor campaign results were raised repeatedly for over a month without meaningful change. For context, even the marketing agency that referred us repeatedly apologized for Jim’s conduct. Despite these concerns, we extended patience, involved additional team members, and provided every fair opportunity before ultimately deciding to terminate. Regarding Jim’s mention of “videotaped receipts”: We had a professional notetaker providing word-for-word transcripts of every call. Each transcript was carefully reviewed prior to termination, fully validating our decision. It’s disappointing to see such a defensive response rather than genuine consideration of client feedback."

"We hired Jim Bilello of US Marketing to help "reset" our Google and Bing advertising campaigns. Right off the bat he saved us $500/month by identifying poor performing ads. We then went on to rewrite ads using better performing keywords. We highly recommend Jim and his company."

"The best marketing dollars All Tech Builders & Restoration has ever spent. With US Marketing our phones are always ringing. Jim is a Google Certified master at what he does. There is a lot of work that goes on behind the scenes in marketing on Google. Jim has all the tools to fine tone your target market. Sure you can do it yourself like we've tried, but with little to no success and wasted lots of money trying to figure it out. With US Marketing managing our company on Google is worth its weight in Gold. Seems like things change in the Goole world daily and unless your there to manage it daily, weekly or monthly you will miss out. Thanks for all that you do Jim....."

"My SEO company recommended Jim so I went with him. I find him to be friendly, professional and he clearly has been doing this for a very long time. I'm on my 3rd month with him and starting to see some great results for our photography Google ads. Several of my paid ad leads have already booked photo sessions with us!"